Shipping Policy
Welcome to RelifeTech! Below is our shipping policy to ensure you have a smooth and hassle-free shopping experience:
Processing Time
- Orders are processed within 1-2 business days after payment is confirmed.
- For refurbished or trade-in devices, processing may take up to 3 business days to ensure quality checks.
Shipping Rates & Delivery Times
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Standard Shipping: Estimated delivery within 3-7 business days.
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Express Shipping: Estimated delivery within 1-3 business days (additional charges apply).
- Free standard shipping is available on orders over £100.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
International Shipping
- We currently ship to [list countries or "select countries"]. Delivery times and rates vary based on location and shipping method.
- Customers are responsible for any customs duties, taxes, or fees imposed by their country.
Missed or Delayed Deliveries
- If your order is delayed beyond the estimated delivery time, please contact us at [relifetech.uk@gmail.com / +447435 681794] for assistance.
- RelifeTech is not responsible for delays caused by shipping carriers, weather, or other factors beyond our control.
Shipping Restrictions
- We are unable to ship to P.O. Boxes or certain remote areas. Please provide a valid physical address for delivery.
Damaged or Lost Packages
- If your package arrives damaged or is lost in transit, please notify us within 7 days of the expected delivery date at [relifetech.uk@gmail.com / +447435 681794]. We will work with the carrier to resolve the issue promptly.
If you have any questions or need further assistance, feel free to reach out to us at [relifetech.uk@gmail.com / +447435 681794].